Thunder Funding Frequently Asked Questions

THUNDER’S FAQs – FREQUENTLY ASKED QUESTIONS

No. We are here to help you, not hinder you. Our short-term service agreements won’t tie you down. We’re not here to trick you with hidden fees or legal jargon. If after your 90 day contract is up, and you’re not completely satisfied with our service, you’re not bound to any long-term contract.

Factoring is relatively inexpensive. It typically costs no more than 5% of your invoices, but most of the time it’s a much lower rate than that. Here at Thunder, we don’t believe that a “one-size-fits-all” approach is in the best interest of our clients. When you’re ready to get a quote, one of our expert Factoring Consultants will ask a few questions about your company size, type of freight hauled, etc. and they will put together a factoring program that is right for you.

We only need a few things to get you up and running. In most cases all we’ll ask for is that you have an active Motor Carrier Authority, proof that you’re the owner of the trucking business, and a copy of your Driver’s License.

Signing up for our factoring services is completely free and it’s a very straightforward process! We like to keep things simple around here – we’ll only ask for a few documents from you and we’ll get your first invoice processed in no time.

Yes we do! By default all of our agreements are non-recourse. This means if the broker ends up not paying the invoice due to bankruptcy or insolvency, we assume all the risk and will take the loss, not you. However, we want to be completely transparent that this DOES NOT protect you from short-payments or non-payments due to the disputes on the load. Some examples of disputes that could cause short payments are damages/shortages/overages, claims, late fees, missing paperwork, and penalty for not using tracking devices. We offer a free Credit Checking tool to help you verify the financial stability of shippers and brokers before accepting a load. Don’t leave anything to chance – use our tool and make informed decisions for your trucking business.

Bad credit can always be explained and everyone runs into issues once in a while, we understand that. Instead of running your personal credit, Thunder uses your shipper or broker’s credit to determine whether we can process an invoice. With our 24/7 credit checking tool we’ve made it super easy for you to check whether the broker or shipper you want to work with is creditworthy. This way, you can relax and be confident that your load is factorable. At Thunder we believe in making your life easier!

If you’re currently working with another factoring company, don’t worry, you can still join the Thunder Family! The switch between factoring companies is often called a “buyout”. We would need your current factoring company to send us a list of outstanding invoices so we can agree on the correct “buyout” amount. Essentially, we will buy all of those outstanding invoices and take over the collection from those brokers.

Thunder makes factoring quick and painless. After you deliver a load, send us your invoice, rate confirmation and proof of delivery and we’ll process your payment. You can choose from a variety of payment methods and speeds! Once you’re paid, we’ll invoice your customer and our Billing & Collections Teams will continue to follow up with them until we receive payment. Super simple – we’ll take care of all the paperwork and follow ups so that you can focus on your next load.

The main reason why trucking companies decide to partner with factoring companies is to get paid FAST. At Thunder, we take that very seriously. We offer same-day and next-day payment options with the latest cutoff times in the industry. You have until 12pm PST to send us your invoices for same-day payment and until 9pm PST for next-day payment! If you haven’t delivered a load yet and you need an advance, we process fuel advances 7 days a week. Just send us your paperwork and you’ll have funds available in minutes!

Yes, we do! Our low-cost fuel advances make it fast and easy to keep the cash flowing 7 days a week. Once you’re loaded up, simply email us a copy of your paperwork and we can process your advance within minutes.

Thunder offers a variety of payment options to fit your needs. We can send you two different types of bank transfers: wire transfers and ACHs. We also offer express codes, which are commonly used in the trucking industry. Our favorite payment option is a Fuel Card transfer. Our Thunder Fuel Card gives you immediate access to your funds and it can save you hundreds of dollars a month in fuel, maintenance, tires and much more!

Our industry-leading fuel card is perfect for fleet owners and owner operators. Those savings can pay for your factoring fees and you’ll still save a monthly average of $500 per truck! With the Thunder Fuel Card you will also save BIG on TA Petro services like: new or retread tires, preventative tractor and trailer maintenance, 3 axle alignment, DOT inspection maintenance, and much more.

Yes! As a Thunder Client, you’ll have a designated account manager you can contact directly for all of your factoring needs. We pride ourselves on providing exceptional customer service. You can trust us to keep you updated on the status of your loads, and with 24/7 access to your account, you’ll always be in the loop no matter where you are.

Thunder Clients are not required to submit a minimum number of invoices. You have the liberty to factor 1 or 100 invoices (or more), we won’t hold you to a certain volume. When you partner with Thunder, you’re in the driver’s seat. You have complete control and flexibility to choose which broker’s invoices you want to factor, giving you the power to make decisions that work best for your business.

For the most part, mailing paperwork is a thing of the past. Although a vast majority of brokers do not require original paperwork, there are a few brokers that still do. If any of your brokers require original paperwork, our Billing Team will get in touch with you, otherwise it’s all digital.

Yes we do! We have teamed up with 123Loadboard, a leading online freight matching service to provide our carriers with a 30 day free trial. Give us a call, we can connect you with a 123loadboard consultant who will guide you through the process and provide expert advice on ways to find the highest paying loads that match your specific needs.

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